Discover Your Profitable Future
StartingPoint is a B2B change management consulting firm in Kansas City. Facing tough business decisions? To build a profitable future, talk with your best customers first. They know the answers.
FREE ConsultationINCREASE CUSTOMER SATISFACTION AND PROFITABILITY
» Read More | 816-399-5063
"Mary Kay is easy to work with & extremely focused on delivering client value. As a result, she drives transformation where others cannot. I would love to work with her again."
» J. Savarese Senior VP, Logistics Provider
StartingPoint Services
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StraightTalk™
Your customers are the best consultants for your business. Listen to what they have to say.
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New Product Validation
Increase new product success and speed-to-market.
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Competitive Advantage
Take advantage of customer opportunities faster than your competition.
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Reputation Management
Listen to what customers are saying. Then decide what to do.
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Benchmarking
Before you make changes, understand what matters to your customers and know how you are performing.
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Strategic Planning
Maximize customer loyalty and profitability by working on the right priorities.
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Change Management
Implement change that matters to your company and your best customers.
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Customer Retention
Prevent the unexpected loss of an important customer.
Featured Clients
Applebee's
Centerplate, Inc.
Dean Foods
Motorola, Inc.
Sara Lee Coffee & Tea
Iams Company
Change Management | Kansas City
Interested in creating change that your customers will care about? Your best customers are ready to talk. Are you ready to listen?
» Start HereGrowth, Profitability, Loyalty
Customer driven change builds loyalty, creates revenue opportunities, eliminates waste, increases new product success and saves you time and money.
» Start HereWhat You Can Expect
StartingPoint uses a proprietary interview process called StraightTalk™ to obtain feedback from decision makers within four weeks.
» Start HereFrequently Asked Questions
We recognize you may have questions given StartingPoint’s unique approach. So check out Case Studies or Frequently Asked Questions to find answers. If not, give us a call or email your question. We promise to respond promptly.
» Start HereStartingPoint uses feedback from your best customers to drive the change management process. Kansas City business leaders, by combining customer insight and change management best practices we maximize your company’s potential.
